Squares Having Server Issues Please Try Again Later

The article describes common problems you may encounter using FlippingBook Online. You may try the offered solutions. Otherwise, feel free to contact the Customer Support team in chat or via the contact form and past phone.

Issues with mistake letters

• Size limit exceeded. The flipbook couldn't be created, because the size of the PDF exceeds <10> MB.
• Folio limit exceeded. The flipbook couldn't be created, because the PDF has over <x> pages.
• Wrong format. The flipbook couldn't exist created. You may take used a file in the incorrect format.
• Ooops... something bad happened. Please try reloading this page.
• Nosotros couldn't save the latest changes to your flipbook.
• We couldn't create your flipbook. See the error details below or talk almost this issue with our support team.
• No error messages but the flipbook differs from the original PDF

Solutions

Size limit exceeded. The flipbook couldn't be created, considering the size of the PDF exceeds <x> MB.

The maximum size of PDFs that you tin upload depends on your plan. Nosotros have a limit of 50MB for Calorie-free, 250MB for Trial and Starter plans, and 500MB for the Optimal plan. All the other packages (Avant-garde, Squad, and Enterprise) take a limit of 1 GB. If you exceed this limit, and so yous may try to optimize the PDF. This will compress heavy images and remove unnecessary items from the file. At that place are a few ways to optimize a PDF:

1. Smallpdf is our favorite. Smallpdf is an online service. It often achieves spectacular results with a inappreciably visible loss of quality. They offer a limited complimentary version, merely there is a costless trial of the paid version equally well which can handle very big PDFs. The steps are elementary:
   1. • upload your file
      • select Basic or Strong compression
      • click on Cull selection
      • download a compressed version.
2. If y'all have Adobe Acrobat Pro/DC (the paid version, not the free reader!), then you can also use information technology to optimize your PDF and reduce its size. It allows much more command over what to compress and how much than online tools. A total clarification of all the options is available in Adobe's commodity. Simply if y'all are after quick results, and so delight endeavour to:
   1. Open your PDF in Adobe Acrobat Pro/DC
   2. Go to File -> Save as other -> Optimized PDF...
   3. Tick the checkboxes Images, Fonts, and Transparency and clear the others.
   4. Press OK and save your new PDF.

Page limit exceeded. The flipbook couldn't exist created, considering the PDF has over <x> pages. Delight endeavour over again with a unlike PDF.

There is a limit on the number of pages allowed in a single PDF. The limit is 100 pages for the Low-cal plan, 500 pages for the Trial and Starter plans, grand for the Optimal plan, and 2000 for college plans. You could of class consider upgrading to a higher plan. Just keep in heed that such large documents are very hard to handle: not for us, but also for your end-users. The best solution may be to split up your PDF into carve up files - parts or chapters. There are several online tools bachelor that you can apply to split a single PDF into several parts. For instance, iLovePDF does a neat job here.

Incorrect format. The flipbook couldn't be created. You may have used a file in the wrong format.

Our service but accepts PDF files. It tin can happen that you selected a non-PDF file or someone changed the extension from a not-PDF file to .pdf. To exam if you are using a proper PDF, you can open the file in any PDF reader. If information technology does not open there, convert it to a proper PDF file. Bank check out our commodity about converting your content to PDF for more details. If the PDF opens fine, and then contact our support squad.

Oops, Something bad has happened. Delight try reloading the page.

If y'all see this, endeavor reloading the page. Did non assist? And so either something is wrong on our cease or there is a trouble with your browser. We would suggest you to:

1. Reload the page by pressing ctrl + F5 (on Windows) or Apple + R / control + R (on Mac/Apple). This reloads the folio from the server, bypassing any buried information in your browser.
2. The showtime step did not help? Log in to your business relationship in a unlike browser or in an Incognito window:
   • If you still see an error message, and then most probable something is wrong on our cease. Please contact our support staff past clicking on the Back up link in the error message itself. This will open our contacts form, with the Error EventID as the bailiwick. Please don't alter the discipline, and so nosotros could rapidly find the problem.
     .
   • If it works fine in the other browser or the Incognito window merely yous nevertheless become an fault bulletin in your default browser:
     • • clear the browser's enshroud
       • attempt disabling add-ons in your browser: advertising blockers, site blockers, VPN extensions may exist culprits.

"Nosotros couldn't create your flipbook. See the error details below..." OR "We couldn't save the latest changes for your flipbook."

These errors bear witness a problem during the conversion of your PDF.

The fault bulletin "We couldn't create your flipbook." appears when you try to create a new flipbook.

The error "We couldn't save the latest changes for your flipbook" appears when you lot effort to update the PDF in an existing flipbook. In that example, we continue the previous version of your flipbook agile.

To come across what the exact reason was, y'all tin unfold the small arrow.

The following error messages state a problem that you lot may be able to resolve yourself:

• UnsupportedPdf
  Some PDFs include forms that you tin make full out. Unfortunately, we only support apparently PDFs. This type of PDFs is called XFA. If yous accept Adobe Acrobat Pro/DC, so you can distill the PDF to turn it dorsum into an ordinary PDF. Follow these steps to distill your PDF. Then you should import it without any trouble.
• BadPdfFormat
  If you see this error message, and then you uploaded a corrupted PDF. Y'all tin can try to open information technology in a PDF reader similar Adobe Acrobat but in 99% of the cases that will not piece of work there either. In that location is just something wrong with the file. Try to generate a new PDF from the plan that yous created your content in or ask your designer to practice that. You could effort to repair your PDF with a repair tool like iLovePDF. Simply even if information technology works, then chances are that some pages will be removed or appear bare. So check the upshot carefully!
• Timeout:
  We added time limits on how long it tin take to convert a page. This prevents cleaved PDFs from hanging up our service completely. If conversion exceeds this limit, we assume that something is incorrect and cancel it. What can yous do in this case?
  1. Attempt once again in xv-30 minutes. Some of your pages may be complex AND our servers may exist very decorated. If you endeavour again subsequently, and so our server load may decrease and the complex pages may convert inside the limit.
  2. Check your PDF: sometimes we see pictures in PDFs that consist of thousands of objects. These PDFs can be engineering schemes, floorplans, blueprints, or like diagrams created in AutoCAD, Illustrator, Visio, and similar tools. This level of detail can be very important when you use it to build things. But it gets massive overkill when it comes to creating a flipbook. On the left beneath you can come across a tiny part of the pic in the flipbook. On the right, there is the same part zoomed in past 12 times in Adobe Acrobat Pro/DC. Look at the massive amount of objects here!
     

     All the blue boxes are private objects, and this is only the tiny function of the image in the red box. The converter has to process all these thousands of objects. This tin lead to exceeding the time limit. Ask the designer of the PDF to not use a native export from AutoCAD (or whatever software they use) but create a high-quality PNG epitome. This image volition contain all the particular you demand and will convert in seconds.

No fault messages but the flipbook differs from your original PDF

It may happen that the text, colors, or other elements differ from those in your original PDF. Distilling the PDF in Adobe Acrobat Pro DC or in PDF24 frequently solves this problem. Please follow the instructions in this commodity.

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Source: https://flippingbook.com/help/online/general/troubleshooting-guide

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